Currículo

Emoções nas Organizações EOrg

Contextos

ECTS

6.0 (para cálculo da média)

Programa

I. As emoções e a dinâmica social nas organizações II Emoções e processos de tomada de decisão nas organizações III. Emoções e processos de troca social IV. Processos afectivos nas dinâmicas grupais em equipas de trabalho V. Estados emocionais no trabalho e bem-estar subjectivo

Método de Avaliação

A avaliação poderá ser realizada segundo dois modelos: 1. A avaliação contínua (ao longo do período lectivo) contempla a utilização dos seguintes instrumentos de avaliação: - Apresentação e discussão de um artigo empírico (50%). O trabalho, que deverá ser realizado em grupo, consiste numa exposição oral na aula e de um relatório escrito. - Frequência: esta avaliação final terá um peso de 50% na classificação final da UC. - A não obtenção de uma nota superior ou igual a 8 em cada um dos momentos de avaliação, e de uma nota superior ou igual a 10 na média das notas obtidas nos dois momentos de avaliação, requer a realização de um exame final escrito. - Esta avaliação pressupõe uma assiduidade (e pontualidade) igual ou superior a 80%. 2. A avaliação final por exame e respeitará as condições vigentes no Regulamento Específico de Avaliação de Conhecimentos do ISCTE-IUL. Para os alunos que vão apenas à avaliação final, a nota mínima para aprovação é de 10 valores.

Carga Horária

Bibliografia

Principal

• 5. Ashkanasy, N. M. & Cooper, C. L (Eds.) (2008). Research companion to emotion in organizations. Cheltenham: Edward Elgar Publishing. 4. Warr, P.B. (2007). Work, happiness and unhappiness. Mahwah, NJ: Lawrence Erlbaum Associates Inc. 3. Payne, R. L. & Cooper, C. L. (Eds.) (2001), Emotions at work: Theory, research and applications for management. New York: Wiley 2. Ashkanasy, N.M., Hartel, C.E.J., & Zerbe W.J. (Eds.) (2000), Emotions in the workplace: Research, Theory, and Practice. Westport, CT: Quorum Books 1. Argyle, M. (2002). The psychology of happiness. London: Routledge. :

Secundária

• 26. Zeelenberg, M., & Pieters, R. (2006). Feeling is for doing: A pragmatic approach to the study of emotions in economic behavior. In D. De Cremer, M. Zeelenberg, & J.K. Murnigham (Eds.), Social psychology and economics (pp. 117-137). Mahwah: Lawrence Erlbaum. 25. Van Kleef, G. A., De Dreu, C. K. W., & Manstead, A. S. R. (2006). Supplication and appeasement in conflict and negotiation: The interpersonal effects of disappointment, worry, guilt, and regret. Journal of Personality and Social Psychology, 91, 124-142. 24. Van Kleef, G. (2009). How emotions regulate social life: The emotions as social information (EASI) model. Current Directions in Psychological Science, 18, 184-188. 23. Spector, P. E., & Fox, S. (2002). An emotion-centered model of voluntary work behaviour: some parallels between counterproductive work behaviour and organizational citizenship behaviour. Human Resource Management Review, 12, 269?292 22. Shani, Y., Igou, E.R., & Zeelenberg, M. (2009). Different ways of looking at unpleasant truths: How construal levels influence information search. Organizational Behavior and Human Decision Processes, 110, 36-44. 21. Schleicher D.J. , Watt J. D. , & Greguras, G.J. (2004). Reexamining the job satisfaction: Performance relationship: The complexity of attitudes. Journal of Applied Psychology, 89(1), 165-177. 20. Saavedra, R., & Kwun, S.K. (2000). Affective states in Job characteristics theory. Journal of Organizational Behavior, 21, 131-146. 19. Passos, A., & Caetano, A. (2005). Exploring the effects of intragroup conflict and past performance feedback on team effectiveness. Journal of Managerial Psychology, 20 (3,4), 231-244. 18. Nelissen, R.M.A., & Zeelenberg, M. (2009). When guilt evokes self-punishment: Evidence for the existence of a dobby effect. Emotion, 9, 118-122. 17. Martinez, L.M.F., Zeelenberg, M., & Rijsman, J.B. (2011). Behavioural consequences of regret and disappointment in social bargaining games. Cognition and Emotion, 25, 351-359. 16. Lawler, E. J., & Thye, S. R.. (1999). Bringing emotions into social exchange theory. Annual Review of Sociology, 25, 217? 244. 15. Judge, T. A., & Ilies, R. (2004). Affect and job satisfaction: A study of their relationship at work and at home. Journal of Applied Psychology, 89, 661-673. 14. Jehn, K. A., & Mannix, E. (2001). The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance. Academy of Management Journal, 44, 238-251. 13. Irving, P. G., Coleman, D. F., & Bobocel, D. R. (2005). The moderating effect of negative affectivity in the procedural justice-job satisfaction relation. Canadian Journal of Behavioural Science, 37:1, 20-32 12. Gooty, J., Gavin, M., & Ashkanasy, N.M. (2009). Emotions research in OB: The challenges that lie ahead. Journal of Organizational Behavior, 30, 833-838. 11. Fitness, J. (2000). Anger in the workplace: an emotion script approach to anger episodes between workers and their superiors, co-workers and subordinates. Journal of Organizational Behavior, 21, 147-162. 10. De Hooge, I. E., Breugelmans, S. M., & Zeelenberg, M. (2008). Not so ugly after all: When shame acts as a commitment device. Journal of Personality and Social Psychology, 95, 933-943. 9. De Dreu, C. K. W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88, 741-749. 8. Currall, S. C., Towler, A. J., Judge, T. A., & Kohn, L. (2005). Pay satisfaction and organizational outcomes. Personnel Psychology, 58, 613-640 7. Cropanzano, R., & Wright, T. A. (2001). When a ?happy? worker is really a ?productive? worker: A review and further refinements of the happy ? productive worker thesis. Consulting Psychology Journal, 53, 182-199. 6. Cohn, M.A., Fredrickson, B.L., Brown, S.L., Mikels, J.A., & Conway, A.M. (2009). Happiness unpacked: Positive emotions increase life satisfaction by building resilience. Emotion, 9, 361-368. 5. Caetano, A. e Silva, S. A. (2010). Bem-estar e saúde no trabalho. In Lopes, M. P. Ribeiro, R. B., Palma, P. J. e Cunha, M. P. (eds), Psicologia Aplicada, Lisboa: Recursos Humanos Editora 4. Ashkanasy, N.M., & Daus, C. S. (2005). Rumors of the death of emotional intelligence in organizational behavior are vastly exaggerated. Journal of Organizational Behavior, 26, 441-452. 3. Ashkanasy, N.M. (2003). Emotion in organizations: A multi-level perspective. In Dansereau, F. & Yammarino, F. (Eds.), Multi-Level Issues in Organizational Behavior and Strategy: Research in Multi-Level Issues (Vol. 2), pp. 9-54. Elsevier. 2. Ashkanasy, N. M. & Daus, C. S. (2002).Emotion in the Workplace: The New Challenge for Managers. Academy of Management Executive, February, 76-86. 1. Ashforth, B. E., & Kreiner, G. E. (2002). Normalizing emotion in organizations: Making the extraordinary seem ordinary. Human Resource Management Review, 12, 215?235. :

Disciplinas de Execução