Bibliografia

Principal

  • (4) Impact from Digital Transformation - EIT Digital (3) Digital Transformation - Indian School of Business; (2) Digital Business Models - Lund Univ; (1) Digital Transformation - Univ of Virginia; Coursera: (free) cases on Digital Transformation Henriques, Telmo. (2019). Gestão de Sistemas de Informação: frameworks, modelos e processos. FCA Editora, Lisboa Dumas, M., La Rosa, M. , Mendling, J. and Reijers, H.A. (2018). Fundamentals of Business Process Management, 2nd Edition. Springer. Becerra-Fernandez, I, and Sabherwal, R. (2015). Knowledge Management Systems and Processes, 2nd Edition. Routledge. USA Rogers, D. L. (2016) The Digital Transformation Playbook, Columbia Business School Publishing, 2016:

Secundária

  • Online free MOOC - Blockchain (101Blockchains) The Stationery Office. (2007). ITIL Service Strategy | Design | Transition | Operation | Continuous Service Improvement . The Stationery Office. Norwich, UK. The Stationery Office. (2012). An Introductory Overview of ITIL 2011. The Stationery Office. Norwich, UK. Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation, OUP USA. Laudon, K. and Laudon, J. (2016). Management Information Systems: Managing the Digital Firm, 16th edition. Pearson Education Limited. London IIBA. (2009). A guide to the business analysis body of knowledge, version2.0. International Institute of Business Analysis. Toronto, Canada. Westerman, G., Bonnet, D., McAfee A (2014) Leading digital : turning technology into business transformation , Harvard Business Review Press: