Sumários

Session 8

25 Novembro 2025, 14:00 Filipa Rosado Pinto


Group presentations and course wrap up.

Session 7

18 Novembro 2025, 14:00 Filipa Rosado Pinto


The guest service of lodging.
The guest service of events.
The guest service of travel and tourism.
The guest service of casinos.

Session 6

11 Novembro 2025, 14:00 Filipa Rosado Pinto


Article analysis.

External awards, certifications and recognitions.
The guest service of food.
The guest service of beverages.
Group work.

Session 5

4 Novembro 2025, 14:00 Filipa Rosado Pinto


Discussion about "challenges surrounding corporate responsibility and/or sustainability" in hospitality and tourism. Oral presentations done by the groups. In class discussion.

Session 4

7 Outubro 2025, 14:00 Filipa Rosado Pinto


Guest service measurement.

Group work.