Bibliografia

Principal

Chesser, J. (2016). Human Resource Management in a Hospitality Environment. CRC Press. Hayes, D. & Ninemeier, J. (2015). Human resources management in hospitality. Wiley. Mullins, L. & Dossor, P. (2013). Hospitality management and organisational behaviour. Pearson. Davidson, M., McPhail, R. & Barry, S. (2011). Hospitality HRM: past, present and the future, International Journal of Contemporary Hospitality Management Kloutsiniotis, P. V., & Mihail, D. M. (2020). High performance work systems in the tourism and hospitality industry: a critical review. International Journal of Contemporary Hospitality Management Madera, J. M., et al. (2017). Strategic human resources management research in hospitality and tourism: A review of current literature and suggestions for the future. International journal of contemporary hospitality management. Park, J., & Min, H. K. (2020). Turnover intention in the hospitality industry: A meta-analysis. International Journal of Hospitality Management:

Secundária

AbuKhalifeh, A., Som, A., & AlBattat, A. (2013). Strategic Human Resource Development in Hospitality Crisis Management: A Conceptual Framework for Food and Beverage Departments, International Journal of Management Reviews, 15 (1), 39-45. Chang, S., Gong, Y. & Shum, C. (2011). Promoting innovation in hospitality companies through human resource management practices, International Journal of Hospitality Management, 30 (4), 812-818. Davidson, M., McPhail, R. & Barry, S. (2011). Hospitality HRM: past, present and the future, International Journal of Contemporary Hospitality Management, 23 (4), 498 - 516. Gajjar, T. & Okumus, F. (2018). Diversity management: What are the leading hospitality and tourism companies reporting? Journal of Hospitality Marketing & Management, 27 (8), 905-925. Gursoy, D., Chi, C., & Karadag, E. (2013). Generational differences in work values and attitudes among frontline and service contact employees, International Journal of Hospitality Management, 31, 40-48. Hinkin, T. & Tracey, J. B. (2010). What Makes It So Great? An Analysis of Human Resources Practices among Fortune's Best Companies to Work For. Cornell Hospitality Quarterly, 51 (2), 158-170. Hughes, J. (2002). HRM and universalism: Is there one best way? International Journal of Contemporary Hospitality Management, 14 (5), 221-228. King, C., Funk, D. & Wilkins, H. (2011). Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities, International Journal of Hospitality Management, 30, 157-166. Renwick, D., Redman, T., & Maguire, S. (2013). Green Human Resource Management: A Review and Research Agenda, International Journal of Management Reviews, 15, 1-14. Solnet, D., Kralj, A., & Baum, T. (2015). 360 degrees of pressure: The changing role of the HR professional in the hospitality industry. Journal of Hospitality & Tourism Research, 39(2), 271-292.: