Bibliografia

Principal

• Tesone, D. (2008). Handbook of Hospitality Human Resources Management, Oxford: Elsevier. Salas, E., Goodwin, G. & Burke, S. (2009). Team effectiveness in complex organizations. New York: Routledge. Mullins, L. & Dossor, P. (2013). Hospitality management and organisational behaviour (5th ed.). Harlow: Pearson. Hayes, D. & Ninemeier, J. (2015). Human resources management in hospitality (2nd ed.). Hoboken: Wiley. Daft, R. (2015). The leadership experience (6th ed.). Samford: Cengage. Chesser, J. (2016). Human Resource Management in a Hospitality Environment. Boca Raton: CRC Press.:

Secundária

• Renwick, D., Redman, T., & Maguire, S. (2013). Green Human Resource Management: A Review and Research Agenda, International Journal of Management Reviews, 15, 1-14. Ma, S. & Trigo, V. (2011). The country-of-origin effect in employee turnover intention: evidence from China?, International Journal of Human Resource Management, 23 (7), 1394-1413. Lolli, J. (2013). Interpersonal communication skills and the young hospitality leader: Are they prepared?, International Journal of Hospitality Management, 32, 295-298. King, C., Funk, D. & Wilkins, H. (2011). Bridging the gap: An examination of the relative alignment of hospitality research and industry priorities, International Journal of Hospitality Management, 30, 157-166. Hughes, J. (2002). HRM and universalism: Is there one best way? International Journal of Contemporary Hospitality Management, 14 (5), 221-228. Hinkin, T. & Tracey, J. B. (2010). What Makes It So Great? An Analysis of Human Resources Practices among Fortune's Best Companies to Work For. Cornell Hospitality Quarterly, 51 (2), 158-170. Gursoy, D., Chi, C., & Karadag, E. (2013). Generational differences in work values and attitudes among frontline and service contact employees, International Journal of Hospitality Management, 31, 40-48. Gajjar, T. & Okumus, F. (2018). Diversity management: What are the leading hospitality and tourism companies reporting? Journal of Hospitality Marketing & Management, 27 (8), 905-925. Davidson, M., McPhail, R. & Barry, S. (2011). Hospitality HRM: past, present and the future, International Journal of Contemporary Hospitality Management, 23 (4), 498 - 516. Chang, S., Gong, Y. & Shum, C. (2011). Promoting innovation in hospitality companies through human resource management practices, International Journal of Hospitality Management, 30 (4), 812-818. Blomme, R., Tromp, D., & van Rheede, A. (2008). Predictors of turnover intentions of highly educated employees in the hospitality industry, Advances in Hospitality and Leisure, 4, 3-28. Bharwani, S. & Butt, N. (2012). Challenges for the global hospitality industry: an HR perspective, Worldwide Hospitality and Tourism Themes, 4 (2), 150-162. AbuKhalifeh, A., Som, A., & AlBattat, A. (2013). Strategic Human Resource Development in Hospitality Crisis Management: A Conceptual Framework for Food and Beverage Departments, International Journal of Management Reviews, 15 (1), 39-45.: