Bibliografia

Principal

• Dempster, K. & Robbins, J. (2017). How to build communication success in your school (1st Edition). Routledge. Downs, C. W., & Adrian, A. D. (2004). Assessing organizational communication: Strategic communication audits. The Guilford Press. Kowalski, T. J., Petersen, G. J., & Fusarelli, L. D. (2007). Effective communication for school administrators: a necessity in an information age. Rowman & Littlefield Education. Kramer, M. & Bisel, R. (2020). Organizational communication (2nd Edition). Oxford University Press Northouse, P. G. (2019). Leadership: Theory & practice (8th Edition). Sage. Porterfield, K. & Carnes, M. (2014). Why School communication matters: Strategies from PR professionals (2nd Edition). Rowman & Littlefield Publishers. Rego, A. (2022). Comunicação pessoal e organizacional: teoria e prática (5.ª Edição). Edições Sílabo. Shockley-Zalabak, P. (2014). Fundamentals of organizational communication: Knowledge, sensitivity, skills and values (9th Edition). Pearson.:

Secundária

• Abrantes, A. C. M., Bakenhus, M., & Ferreira, A. I. (2024). The support of internal communication during organizational change processes. Journal of Organizational Change Management, 37(5), 1030–1050. https://doi.org/10.1108/JOCM-06-2023-0222 Canul Alcocer, J. A., & López Gamboa, G. E. (2024). La Comunicación interna en organizaciones educativas de nivel superior: Una revisión sistemática (2012-2022). Revista Panamericana de Pedagogía: Saberes y Quehaceres Del Pedagogo, 37, 54–71. https://doi.org/10.21555/rpp.vi37.2931 Harris, T. E., & Nelson, M. D. (2008). Applied organizational communication: Theory and practice in a global environment. Lawrence Erlbaum Associates. Jablin, F. M., & Putnam, L. L. (Eds.). (2000). The new handbook of organizational communication: Advances in theory, research, and methods. Sage. Lee, Y. (2019). Understanding parents’ view on us higher education marketing Communication. Educational Research for Policy and Practice, 18(3), 279–299. https://doi.org/10.1007/s10671-019-09249-2 Lovell, D., Dolamore, S., & Collins, H. (2022). Examining public organization communication misalignments during COVID-19 through the lens of higher education. Administration & Society, 54(2), 212–247. https://doi.org/10.1177/00953997211026949 Miller, K. (2008). Organizational communication: Approaches and processes (5th Edition). Wadsworth Publishing. Nunes, A. (2007). Informação e comunicação em ambiente escolar. ISCTE, Lisboa. Yue, C. A., Men, L. R., & Ferguson, M. A. (2021). Examining the effects of internal communication and emotional culture on employees’ organizational identification. International Journal of Business Communication, 58(2), 169–195. https://doi.org/10.1177/2329488420914066: