Sumários
Process design
1 Outubro 2026, 09:30 • João Vilas-Boas
Process design
Volume vs process variety
Process flow
Process design
1 Outubro 2026, 08:00 • Ulpan Tokkozhina
Process design
Case study analysis:Country hotel
Process design
30 Setembro 2026, 09:30 • João Vilas-Boas
Process design
Volume vs process variety
Process flow
Process design
29 Setembro 2026, 09:30 • Ulpan Tokkozhina
Process design
Case study analysis:Sunshine hotel
Structure and scope of operations
29 Setembro 2026, 09:30 • João Vilas-Boas
Structure and scope of operations
Perspective of network
Strategic capacity
Outsourcing