Bibliografia

Principal

• - Documentação de apoio ao Bizagi - Documentação disponibilizada pelo docente - Dumas, M.; La Rosa, M.; Mendling, J.; Reijers, H.A. (2018), Fundamentals of Business Process Management, 2nd ed., Springer (www. http://fundamentals-of-bpm.org/):

Secundária

• - Nunes M; O'Neill H.(2007), Fundamental de UML, 5ª edição, FCA - Slack, N.; Chambers, S.; Johnston, R. (2010), Operations Management, 6th Ed, Prentice- Hall/Financial Times - Laudon, K.C. and Laudon, J.P. (2012) Management Information Systems, 12th Edition, Prentice Hall - Jeston, J. (2018), Business Process Management - Practical guidelines to successful implementation, 4th Ed, Routledge :