Bibliografia

Principal

  • Smith, L. (2008). Effective Internal Communication. 2ªEd. CIRP. UK FitzPatrick, L. and Valskov, K. (2014). Internal Communication: A Manual for practitioners. 1ªed. Kogan Page Kunsch, M. M. K. (2003) Planejamento de Relac?o?es Pu?blicas na Comunicac?a?o Integrada. 4a ed. Sa?o Paulo, Summus. Barton, P. (2016). Maximizing Internal Communication ? Strategies to turn heads, win hearts, engage employees and get results. 1ªEd. Aviva Publishers. NY:

Secundária

  • Ruck, K. (2015). Ed. Exploring Internal Communication ? Towards Informed Employee Voice. 3ªEd. Gower Littlejohn, S., Foss, K., Oetzel, J. (2017): Theories of human communication, 11th ed., Waveland Press Inc., .Long Grove, Illinois. Broom, G e Sha, B (2013) Cutlip and Center?s Effective Public Relations. N Jersey. Prentice Hall.: