Bibliografia

Smith, L. (2008). Effective Internal Communication. 2ªEd. London: CIRP. FitzPatrick, L. and Valskov, K. (2014). Internal Communication: A Manual for practitioners. 1ªed. London: Kogan Page. Kunsch, M. M. K. (2003) Planejamento de Relações Públicas na Comunicação Integrada. 4a ed. São Paulo: Summus. Barton, P. (2016). Maximizing Internal Communication - Strategies to turn heads, win hearts, engage employees and get results, 1ªEd. New York: Aviva Publishers. :

Ruck, K. (2015). Ed. Exploring Internal Communication - Towards Informed Employee Voice. 3ªEd. Gower Littlejohn, S., Foss, K., Oetzel, J. (2017): Theories of human communication, 11th ed. Long Grove: Waveland Press Inc. Broom, G e Sha, B (2013) Cutlip and Center's Effective Public Relations. N Jersey. Prentice Hall. :