Bibliografia

Principal

• Vogus, T. et al. (2010). Doing no harm: enabling, enacting, and elaborating a culture of safety in health care. Academy of Management Perspectives, 24, 60-77. Tolk, et al. (2015). High reliability organization research: a literature review for health care. Engineering Management Journal, 27, 4, 218-237. Pfeffer, J. (2005). Producing sustainable competitive advantage through the effective management of people. Academy of Management Executive, 19, 4, 95-106. McAlearney, A. S. et al. (2011). High-performance work systems in health care management, part 2: Qualitative evidence from five case studies. Health Care Management Review, 36, 3, 214-226. Gittell, J. H. (2011). New directions for relational coordination theory. In Cameron, K. S. and G. Spreitzer (Eds). Oxford Handbook of Positive Organizational Scholarship. Oxford University Press. Garman, A. N. et al. (2011). High-performance work systems in health care management, part 1: Development of an evidence-informed model. Health Care Management Review, 36, 3, 201-213. Akhnif, E. et al. (2017). Scoping literature review on the learning organization concept as applied to the health system. Health Research Policy and Systems, 15, 1, 16. :

Secundária

• Human Resource Management Human Resource Management Journal The International Journal of Human Resource Management Human Resource Management Review Revistas/Journals Weick, K. and Sutcliffe, K. (2015). Managing the unexpected: Sustained performance in a complex world. New Jersey: John Wiley & Sons. Veillard, J. et al. (2005). A performance assessment framework for hospitals: the WHO regional office for Europe PATH project. International Journal for Quality in Health Care, 17, 6, 487-496. Sutcliffe, K., Paine, L., & Pronovost, P. (2017). Re-examining high reliability: Actively organising for safety. BMJ Quality and Safety, 26, 3, 248-251. Singer, S. et al. (2012). Development of a short-form learning organization survey: The LOS-27. Medical Care Research and Review, 69, 4, 432-459. QUASER TEAM (2013). The hospital guide: A research-based tool to reflect on and develop your quality improvement strategies. Huges et al. (2016). Saving lives: a meta-analysis of team training in healthcare. Journal of Applied Psychology, 101,9, 1266-1304. Harrison, M. I., & Shortell, S., M. (2020). Multi-level analysis of the learning health system: Integrating contributions from research on organizations and implementation. Learning Health Systems, e10226. Halligan, M. and Zecevic. (2011). Safety culture in health care: a review of concepts, dimensions, measures and progress. BMJ Quality and Safety, 20, 4, 228-343. Gittell, J. H. et al. (2018). Impact of relational coordination on staff and patient outcomes in outpatient surgical clinics. Health Care Management Review, 45, 1, 12-20. Gittell, J. H. (2016). Transforming relationships for high performance: The power of relational coordination. Stanford: Stanford University Press. Gittell, J. H. & Hajjar, L. (2019). Strengthening patient-centered care in the VHA: A relational model of change. Journal of General Internal Medicine, 34, 7-10. Garvin, D. Edmondson, A., & Gino, F. (2019). Is yours a learning organization? Harvard Business Review, Winter, 86-93. Christianson, M. K., et al. (2011). Becoming a high reliability organization. Critical Care, 15, 314. Al-Janabi, A. et al. (2018). Bellagio Declaration on high-quality health systems: from a quality moment to a quality movement. The Lancet, 6, 11. :