Bibliografia

Oates, B. (2006) Researching Information Systems and Computing (1st ed.). Sage Publications- Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) 2020 Statement. https://www.prisma-statement.org/prisma-2020 - Peffers, K., Tuunanen, T., Rothenberger, M. A., & Chatterjee, S. (2007). A Design Science Research Methodology for Information Systems Research. Journal of Management Information Systems, 24(3), 45–77. https://doi.org/10.2753/MIS0742-1222240302- Patton, M. Q. (2014) Qualitative Research & Evaluation Methods: Integrating Theory and Practice (4th ed.). Sage Publications- Yin, R. (2017) Case Study Research and Applications: Design and Methods (6th ed.). Sage Publications.: . .

- Oliveira, L. A. (2011) Dissertação e Tese em Ciência e Tecnologia segundo Bolonha: Guia de boas práticas. Lidel - Oliveira, L. A. (2018) Escrita Científica: da folha em branco ao texto final. Lidel: