Bibliografia

Crouhy, M., Galai, D., & Mark, R. (2019). The essentials of risk management. 2nd Edition. New York: McGraw-Hill. Coleman, T. (2011). A practical guide to risk management. CFA Institute Research Foundation M2011-2. Moeller, R. R. (2011). COSO enterprise risk management: establishing effective governance, risk, and compliance processes, 2nd Edition. John Wiley & Sons.:

Assi, M. (2019). Governança, riscos e compliance: mudando a conduta nos negócios. Saint Paul Editora. Buchanan, D. A., & Huczynski, A. A. (2019). Organizational behaviour. Pearson UK. Carvalho, M. C., Gonçalves, R., Lopes da Costa, R., Pereira, L. F., & Dias, A. (2022). Contributions of Artificial Intelligence in Operational Risk Management. International Journal of Intelligent Information Technologies (IJIIT), 18(1), 1-16. http://doi.org/10.4018/IJIIT.296237 Allan, N., Cantle, N., Godfrey, P., & Yin, Y. (2013). A review of the use of complex systems applied to risk appetite and emerging risks in ERM practice: Recommendations for practical tools to help risk professionals tackle the problems of risk appetite and emerging risk. British Actuarial Journal, 18(1), 163-234. Gonçalves, Rui Alexandre Henriques. (2012) "Sistemas de informação para gestão de risco operacional em instituições financeiras". http://hdl.handle.net/10400.5/4264: