Sumários
Class 15
7 Março 2023, 09:30 • Rita Sousa
Costs of conformity and costs of design. Costs of prevention, costs of appraisal, costs of internal and external failures. Calculation of oportunity costs to express the loss of contribution margin due to poor quality. Impact of TQM implementation on companies' profit.
Class 14
1 Março 2023, 11:00 • Rita Sousa
Conclusion of case 10. Total quality management: main features.
Class 11
28 Fevereiro 2023, 09:30 • Rita Sousa
Criticisms to ABC. The development of TDABC. Definition of equations of time: estimate of cost rate of capacity and usage of practical capacity by products/services.