Bibliografia
Principal
- - Heizer, J., Render, B., Munson, C. (2017) Operations Management: Sustainability and Supply Chain Management, 12th Edition, Pearson - Krajewski, L.J., Malhotra, M.K. e L.P. Ritzman (2016) Operations Management - processes and supply chains, 11st Edition, Pearson:
Secundária
- - Slack, N., Brandon-Jones, A. (2018), Operations and Process Management - principles and practice for strategic impact, 5th Edition, Pearson: