Bibliografia

Principal

• Downs, C. W & Adrian, A. D. (2004). Assessing Organizational Communication ? Strategic Communication Audits. New York: The Guilford Press. Clampitt, P. G. (2016). Communicating for Managerial effectiveness ? problems, strategies, solutions. (6th ed.). LA: Sage. :

Secundária

• Miller, K. (2012). Organizational Communication: Approaches and Processes. (6th ed.). Canada: Wadworth. Frese, M., Beimel, S. & Schoenborn, S. (2003). Action Training for Charismatic Leadership:two evaluations od studies of a commercial training module on inspirational communication of a vision. Personnel Psychology, 56, 671-697. Falkheimer, J. (2014). The power of strategic communication in organizational development. International Journal of Quality and Service Sciences, 6(2/3):124-133. :