Programa

Seminário de Especialização em Comunicação e Negociação Intercultural

Programa

1. Cultures and societies • Dimensions of national culture – Hofstede and the Globe Project; • Trompenaars’dilemmas. 2. Cross-Cultural communication • The process of communication; • Relationships in face-to-face communication; • Non-verbal communication. 3. Negotiation • Basic concepts and negotiation techniques; • Negotiating a relationship; • Finding common ground in cross-cultural settings.