Bibliografia

Research Methods for Business Students, Mark Saunders, 5th Edition ISBN: 9780273716860 Chapter 2, Performance and Quality Management of HE programmes, Elsa Cardoso,PhD thesis, 2011. Hevner, Alan R.; March, Salvatore T.; Park, Jinsoo; and Ram, Sudha. 2004. "Design Science in Information Systems Research," MIS Quarterly, (28: 1). Winter, R. (2008). Design Science in Europe. European Journal of Information Systems, 17, 470-475. Como fazer Investigação, Dissertações, Teses e Relatórios (segundo Bolonha), Maria José Sousa & Cristina Sales Baptista, Pactor, Junho 2011 Artigos científicos distribuídos ao longo do semestre.:

Presentation Zen: Simple Ideas on Presentation Design and Delivery, Garr Reynolds, New Riders Press, 2008 slide:ology: The Art and Science of Creating Great Presentations, Nancy Duarte, O'Reilly Media, 2008: