Sumários
User Research: Methods and Best Practices
11 Outubro 2021, 18:00 • Rita Sousa
User Research: Methods and Best Practices
Autonomous Work:
People at SIF: How to Make UX Smart: h ttps://news.samsung.com/global/people-at-sif-how-to-make-ux-smart
Three Customer Experience Lessons From Amazon: https://thefinancialbrand.com/70509/banking-customer-experience-cx-lessons-amazon/
Understanding Stakeholders Through Research
https://www.uxmatters.com/mt/archives/2015/05/understanding-stakeholders-through-research.php
Project Management for User Research: The Plan
https://www.nngroup.com/articles/pm-research-plan/
Usability Testing 101
https://www.nngroup.com/articles/usability-testing-101/
Usability Metrics - A Guide To Quantify The Usability Of Any System
https://usabilitygeek.com/usability-metrics-a-guide-to-quantify-system-usability/