Bibliografia

Principal

• Harvard Business School Press.  Porter, M., Teisberg, E. (2006) Redefining Health Care - Creating Value-Based Competition on Results. Integration. Heath Care Management Review/ Winter, 72-86.  Mintzberg, H., Glouberman, S. (2001). Managing the Care of Health and the Cure of Diseases - Part II: Differentiation. Working paper. Fontainebleau: INSEAD.  Glouberman, S., Mintzberg, H. (1996). Managing the Care of Health and the Cure of Diseases - Part I:  Cameron K.; Quinn R. (2011). Diagnosing Changing Organizational Culture. John Wiley & Sons. :

Secundária

• employees: doctors' responses to perceived breach. Journal of Organizational Behaviour, 22, 717-741.  Bunderson, J.S. (2001). How work ideologies shape the psychological contracts of professional Hospital Leaders. AHRQ Publication No. 08-0022. Rockville, MD: Agency for Healthcare Research and Quality.  Hines S, Luna, K, Lofthus J, et al. (2008). Becoming a High Reliability Organization: Operational Advice for :