Sumários

Process design and analysis

7 Outubro 2022, 16:00 Rita Sousa


  • Theory (context 5 case studies)
  • Case 1- Flowchart;
  • Case 2- Product-Process matrix
  • Case 3- Flowchart and metrics
  • Case 4 Blueprint
  • Case 5 Process strategy

Class 12 - Process analysis

6 Outubro 2022, 14:30 Rita Sousa


Blueprint

Operations Performance & Strategy

6 Outubro 2022, 14:30 Rita Sousa


  • Hard Rock- Amazon- Apple - Part II

Class 11 - Process analysis

6 Outubro 2022, 13:00 Rita Sousa


Flowchart hotel

Operations Performance & Strategy

6 Outubro 2022, 13:00 Rita Sousa


  • Clarification of doubts related to the Histogram and quartiles exercise ( time waiting Emergency)
  • Correction of Group exercise (Matrix Performance-Importance)
  • Case studies Hard Rock- Amazon- Apple (Part I)