Sumários
Process design and analysis
7 Outubro 2022, 16:00 • Rita Sousa
- Theory (context 5 case studies)
- Case 1- Flowchart;
- Case 2- Product-Process matrix
- Case 3- Flowchart and metrics
- Case 4 Blueprint
- Case 5 Process strategy
Operations Performance & Strategy
6 Outubro 2022, 14:30 • Rita Sousa
- Hard Rock- Amazon- Apple - Part II
Operations Performance & Strategy
6 Outubro 2022, 13:00 • Rita Sousa
- Clarification of doubts related to the Histogram and quartiles exercise ( time waiting Emergency)
- Correction of Group exercise (Matrix Performance-Importance)
- Case studies Hard Rock- Amazon- Apple (Part I)