customer centric approach

22 Outubro 2025, 14:30 • Eduardo Baptista Correia

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Complaint management 

continuation

21 Outubro 2025, 16:00 • Eduardo Baptista Correia

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continuation

Customer focus

21 Outubro 2025, 14:30 • Eduardo Baptista Correia

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complaint management

continuation

15 Outubro 2025, 16:00 • Eduardo Baptista Correia

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continuation of student presentations 

Presentations

15 Outubro 2025, 14:30 • Eduardo Baptista Correia

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Student presentations of 1st part group essay