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3 Fevereiro 2021, 09:30 • Rita Sousa

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Performance indicators and trade-offs

Importance-performance matrix

Operations strategy

class in zoom

.

2 Fevereiro 2021, 11:00 • Rita Sousa

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Examples of transformation processes

Case study: Hotels operations - 4Vs and flowcharts

class in zoom

.

2 Fevereiro 2021, 09:30 • Rita Sousa

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Operations function

Operations Management activities

Transformation process

4Vs

Flowcharts and Blueprints

class in zoom

.

1 Fevereiro 2021, 11:00 • Rita Sousa

---

Examples of transformation processes

Case study: Hotels operations - 4Vs and flowcharts

class in zoom

.

1 Fevereiro 2021, 09:30 • Rita Sousa

---

Operations function

Operations Management activities

Transformation process

4Vs

Flowcharts and Blueprints

class in zoom