Bibliografia

Principal

  • - Slack, N., Brandon-Jones, A. (2018), Operations and Process Management - principles and practice for strategic impact, 5th Edition, Pearson - Christopher, M. (2016), Logistics & Supply chain Management, 5th edition, Prentice Hall. :

Secundária

  • - Womack, J.P.; Jones, D.T.; Ross, D. (1991), The machine that changed the world. Harper Perennial. - Womack, J.P.; Jones, D.T. (2001), Lean Thinking. Free Press Business. - Mason-Jones, R.; Naylor, B.; Towill, D.; (2000). Engineering the Leagile Supply Chain. International Journal of Agile Management Systems, 2/1, pp. 54-61. - Lee, H. (1997). The bullwhip effect in supply chains. Sloan Management Review, Spring pp. 93-102. - Lee, H. (2002). Aligning supply chain strategies with product uncertainties. California Management Review, Spring, 44, 3, pp. 105-119. - Johnston, R.; Clark, G.; Shulver, M. (2012). Service Operations Management - Improving Service Delivery. Pearson. - Fisher, M. (1997). What is the right supply chain for your product?, Harvard Business Review, 75(2), 105-116. - Bucklin, L. (1965). Postponement, Speculation and the Structure of Distribution Channels. Journal of Marketing Research, 2, pp. 26-31. :