Bibliografia

Principal

  • 6. Whetten, D. A., & Cameron, K. S. (2004). Developing management skills (6th ed.). New York: HarperCollins. 5. Thompson, L. (2000). Making the team ? a guide for managers. Saddle River, NJ: Prentice Hall. 4. Seifert, L. (2009). Treino em assertividade. Lisboa: Monitor. 3. Robbins, S. P., & Hunsaker, P. L. (1996). Training in interpersonal skills: TIPS for managing people at work (2nd ed.). Upper Saddle River, N J: Prentice Hall. 2. Neves, J., Garrido, M. & Simões, E. (2006). Manual de competências pessoais, interpessoais e instrumentais: Teoria e prática. Lisboa: Edições Sílabo. 1. Fachada, M.O. (2010). Psicologia das Relações Interpessoais. Lisboa: Edições Sílabo. :

Secundária

  • Watzlawick, P., Beavin, J., Helmick & Jackson, D. D. (1967). Pragmatics of human communication. New York: Norton. Tubbs, S. L. & Moss, S. (1994). Human communication (7th Ed.). New York: McGraw Hill. Sperber, D. & Wilson, D. (1986). Relevance ? communication and cognition. Oxford: Black- well. Saunders, C. (1986). Opening and closing. In O. Hargie (Ed.). A Handbook of communication skills (pp. 175-200). London: Routledge Harris, T. E. & Sherblom, J. C. (1999). Small group and team communication. Boston: Allyn & Bacon. (3rd Ed.). London: Routledge. Hargie, O., Saunders, C., & Dickson, D. (1994). Social skills in interpersonal communication Hall, E.T. (1966). The hidden dimension. New York: Doubleday. Ed.). New York: W. W. Norton. Ekman, P. (2001). Telling lies ? clues to deceit in the marketplace, marriage, and politics (3rd Adler, R. B. & Rodman, G. (2003). Understanding human communication (8th edition). Oxford: Oxford University Press. :