Sumários
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12 Novembro 2021, 09:30 • Rita Sousa
sustainability, business ethics, development goals
exercices and presentation
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5 Novembro 2021, 09:30 • Rita Sousa
service chaacteristics
qualiy and customer care - employee, organization, costumer perspectives
servqual
employee selection for social skills
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5 Novembro 2021, 08:00 • Rita Sousa
turnover and stability, digital hrm, psychological contract, emotional labour