Bibliografia

Principal

• Fisher, C. (2007). Researching and writing a dissertation: A guidebook for business students. Essex: Prentice Hall Bryman, A. (2003). Business Research Methods. Oxford: Oxford University Press :

Secundária

• Pidd, M. (2003). Tools for thinking: Modelling in Mangement Science. West Sussex: Wiley. Gummesson, E. (1991). Qualitative Methods in Management Research. London: Sage Publications. Ellet, W. (2007). The case study handbook. USA: Harvard Business Press. :