- Coursera guided projects
- Documentação de apoio ao Bizagi
- Documentação disponibilizada pelo docente
- Dumas, M.; La Rosa, M.; Mendling, J.; Reijers, H.A. (2018), Fundamentals of Business Process Management, 2nd ed., Springer (www. http://fundamentals-of-bpm.org/):
Secundária
- Slack, N.; Chambers, S.; Johnston, R. (2022), Operations Management, 10th Ed, Prentice- Hall/Financial Times
- Nunes M; O?Neill H.(2007), Fundamental de UML, 5ª edição, FCA
- Laudon, K.C. and Laudon, J.P. (2022) Management Information Systems, 17th Edition, Prentice Hall
- Jeston, J. (2018), Business Process Management ? Practical guidelines to successful implementation, 4th Ed, Routledge: