Bibliografia

Principal

  • DAVID B. NASH, ELIZABETH R. RANSOM, MAULIK S. JOSHI, SCOTT B. RANSOM (2019) The Healthcare Quality Book: Vision, Strategy, and Tools, Fourth Edition. Chicago: Health Administration Press. 513p. PATRICE SPATH (2013). Introduction to Healthcare Quality Management, Second Edition. Chicago: Health Administration Press. 289p. https://www.gov.uk/government/publications/berwick-review-into-patient-safety NATIONAL ADVISORY GROUP ON THE SAFETY OF PATIENTS IN ENGLAND (2013). Improving the Safety of patients in England (The Berwick Report), Agosto. 46, Disponível em: FRAGATA, J.(2012).. Segurança dos Doentes - Uma Abordagem Prática, Lidel - Edições Técnicas, Ldª, Lisboa, 2012, 324 p. :

Secundária

  • SESCAM Servicio de Salud de Castilla-La Mancha. Manual de Calidad Asistencial. 2009, 671. Disponivel em: http://sescam.jccm.es/web1/profesionales/Calidad/Manual_Calidad_Asistencial-SESCAM_SCLM.pdf REASON, James e Alan Hobbs. Managing Maintenance Error. A Pratical Guide, Ashgate Publishing Company, 2003, 183. ORGANIZAÇÃO MUNDIAL DA SAÚDE. Guidance on developing quality and safety strategies with a health system approach, Copenhaga, 2008, 48. NICE. Principles for Best Practice in Clinical Audit, Radcliffe Medical Press, Oxon, Reino Unido, 2002. MEARS, Peter. Quality Improvement Tools & Techniques, McGraw-Hill, Nova Iorque, 1995, 326 INSTITUTE OF MEDICINE. Crossing The Quality Chasm. A new Health System for the 21th Century. National Academy Press, Washington D.C., 2001 (5.ª Ed. de Junho 2004), 287. INSTITUTE OF MEDICINE. To Err is Human. Building a Safer Health System. National Academy Press, Washington D.C., 2000, 287. França, Margarida. "Gestão da qualidade e inovação em saúde". Financiamento Inovação e Sustentabilidade, apdh, Lisboa, Outubro 2008. FRAGATA, José et al. Risco Clínico. Complexidade e performance, Livraria Almedina, Coimbra, Maio 2006, 346 BERWICK, Donald M., A. Blanton Godfrey e Jane Roessner. Curing Health Care - New Strategies for Quality Improvement, Jossey-Bass Publishers, São Francisco, 1990, 287. ARANAZ, JM e al. Gestión Sanitaria. Calidad e seguridad de los pacientes. FUNDACÍON MAPFRE, Ediciones Diaz Santos, 2008, 395. :