Sumários

Understanding customer journeys

3 Maio 2023, 14:30 Rita Sousa


Macro environmental forces

Collect data from users-GDPR

Google image search - Case

Understanding customer journeys

Understand the influences on online customer journeys

UGC - User Generated Content

Online Firestroms

Online consumer behaviour and implications for marketing

The buying process

Personas

Changes in consumer buyer behaviour caused by digital channels

SWOT and PESTLE Analysis

3 Maio 2023, 13:00 Rita Sousa


- Macro Analysis

- SWOT

- PESTLE

- Case - Apply to the project

Canvas Business Model

19 Abril 2023, 14:30 Rita Sousa


- Canvas Model
- Value Proposition Canvas - Examples
- Group Work - Canvas Model for Apple, Netflix and UBER

Selling without Selling

19 Abril 2023, 13:00 Rita Sousa


The future of selling will be selling without actually selling
- Examples and new comunication trends

Gartner Top Strategic - Technology Trends for 2022

17 Abril 2023, 14:30 Rita Sousa


New trends - New ways to comunicate - New business lines or strategy