Ficha Unidade Curricular (FUC)
Informação Geral / General Information
Carga Horária / Course Load
Área científica / Scientific area
Gestão Geral
Departamento / Department
Departamento de Marketing, Operações e Gestão Geral
Ano letivo / Execution Year
2018/2019
Pré-requisitos / Pre-Requisites
None.
Objetivos Gerais / Objectives
This course is designed to introduce students interesting matters of cross-cultural management and the focus is on enhancing intercultural relationship by the way of a better communication and better negotiating behaviour.
Objetivos de Aprendizagem e a sua compatibilidade com o método de ensino (conhecimentos, aptidões e competências a desenvolver pelos estudantes) / Learning outcomes
The learning goals associated to this programme are: 1. To understand key influences of culture in human behaviour and in the work place at home level and at international level; 2. To enhance individual intercultural competence to efficiently interact ? communicate and negotiate ? with people from diverse cultural backgrounds; 3. To develop critical thinking ability and negotiation skills through experiential classes in a multi-cultural environment.
Conteúdos Programáticos / Syllabus
1. Cultures and societies ? Dimensions of national culture ? Hofstede and the Globe Project; ? Trompenaars?dilemmas. 2. Cross-Cultural communication ? The process of communication; ? Relationships in face-to-face communication; ? Non-verbal communication. 3. Negotiation ? Basic concepts and negotiation techniques; ? Negotiating a relationship; ? Finding common ground in cross-cultural settings.
Demonstração da coerência dos conteúdos programáticos com os objetivos de aprendizagem da UC / Evidence that the curricular units content dovetails with the specified learning outcomes
This "demonstration of consistency" stems from the interconnection of the syllabus with learning goals (LG) and is explained as follows: LG1 to LG2? Topic 1 and 2 LG3 ? Topic 3
Avaliação / Assessment
The class format is interactive and students are expected to come to the class, to prepare and work out the assignments and, in addition, do the required readings. The active participation of students is much appreciated in order to create an exciting class environment. The sharing of own experiences, ideas, knowledge and thoughtful comments is the finest ingredient for an interesting learning experience. | The evaluation is based on the following components and respective weights: 1. Class participation ? 35% 2. Mid-term test ? 15% 3. Final Exam ? 50%
Metodologias de Ensino / Teaching methodologies
Demonstração da coerência das metodologias de ensino e avaliação com os objetivos de aprendizagem da UC / Evidence that the teaching and assessment methodologies are appropriate for the learning outcomes
The learning-teaching methodologies are aimed at the development of the students? main learning competences that allow the fulfilment of each of the learning goals. Accordingly the grid below shows the main interlinks between the learning-teaching methodologies and the respective goals: 1. Expositional, to the presentation of the theoretical reference frames All 2. Participative, with analysis and resolution of application exercises All 3. Active, with the realization of individual and group works LG2 and LG3 4. Self-study, related with autonomous work by the student, as is contemplated in the Class Planning. All
Observações / Observations
Bibliografia Principal / Main Bibliography
The students will be provided with articles, case studies and documents relevant to the course.
Bibliografia Secundária / Secondary Bibliography
? R. J. Lewicki, D. M. Saunders, B. Barry, Negotiation Readings, Exercises and Cases, McGraw-Hill International Edition, 2010. ? H. Deresky, International Management: Managing across borders and cultures: Text and Cases, Pearson, 7th Edition, 2010.
Data da última atualização / Last Update Date
2024-02-16