Programa
Seminário de Especialização em Comunicação e Negociação Intercultural
Programa
1. Cultures and societies ? Dimensions of national culture ? Hofstede and the Globe Project; ? Trompenaars?dilemmas. 2. Cross-Cultural communication ? The process of communication; ? Relationships in face-to-face communication; ? Non-verbal communication. 3. Negotiation ? Basic concepts and negotiation techniques; ? Negotiating a relationship; ? Finding common ground in cross-cultural settings.