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9 Maio 2023, 16:00 • Rita Sousa

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Hank Kolb Quality Manager Case Study.

Fishbone analysis on Possible Causes for Quality Issues.

Explanation and examples of Quality Costs. Application of concepts to the case study.

Class 32 - Quality management

9 Maio 2023, 14:30 • Rita Sousa

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Case study discussion

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9 Maio 2023, 14:30 • Rita Sousa

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Aldi Case Study. Different Lean Pratices implemented at ALDI.

Exercise 4 on JIT and Kanban systems.

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8 Maio 2023, 14:30 • Rita Sousa

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Quality and strategy

Quality in services

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8 Maio 2023, 13:00 • Rita Sousa

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Lean organization

VSM