Bibliografia

- Slack, N., Chambers, S., Harland, C., Harrison, A. and Johnston, R. (1995). Operations management. Pitman Publishing, GB. - Schroeder, R. (1993). Operations Management ? Decision Making in the Operations Function. 4th Ed., McGraw-Hill. - Johnston, R., Chambers, S., Harland, C., Harrison, A. & Slack, N. (2003). Cases in operations management. 3rd ed. Pearson Education, GB. - Hill, T. (1993). Manufacturing Strategy: the strategic management of the manufacturing function. MacMillan Press, Ltd, London. - Fortune, J. (1992). Quality Management. Open University, UK. - Chase, R., Jacobs, F. & Aquilano, J. (2006). Operations Management for Competitive Advantage. 11th Ed., McGraw-Hill. - Carvalho, J. (coord.) (2010). Logística e Gestão da Cadeia de Abastecimento, Sílabo, Portugal. - Handouts from slides. :

- Douglas Lambert, James Stock e Lisa Ellram (1998). Fundamentals of Logistics Management. McGraw-Hill International Editions. - Roldão, Victor Sequeira; Ribeiro, Joaquim Silva (2007). Gestão das Operações: uma abordagem integrada. Monitor, Lisboa. :