Bibliografia

Cairo, Alberto (2016). The Truthful Art: Data, Charts, and Maps for Communication. New Riders Few, Stephen (2006) Information Dashboard Design - the effective visual communication of data. O'Reilly. Osterwalder, A., Pigner, Y., Smith, A., Bernarda, G., Papadakos, P. 2014. Value Proposition Design, Wiley, New Jersey. Osterwalder, A. & Pigner, Y. 2010. Business Model Generation - a Handbook for Visionaries, Game Changers, and Challengers, Wiley, New Jersey. R. Kaplan, D. Norton (2008) The Execution Premium: Linking Strategy to Operations for Competitive Advantage. Harvard Business School Press. Versão traduzida em Português: Prémio de Execução, Edição de Actual Editora, Agosto 2009 Elsa Cardoso (2011) Business Intelligence e Gestão de Performance, in António Nelson (ed.), Estratégia Organizacional: do mercado à ética. Lisboa, Portugal: Escolar Editora, pp. 167-200. Elsa Cardoso (2015) Sebenta de SIAD II: Metodologia de desenvolvimento de Balanced Scorecard. :

Tufte, Edward (1983). The Visual Display of Quantitative Information. Edition, Cheshire, CT: Graphics Press. USA Ware, Colin (2004) Information Visualization: Perception for Design, 2nd Ed, Morgan Kauffman N.G., Olve, J. Roy, M. Wetter (2004) Performance Drivers: a practical guide to using the Balanced Scorecard, John Wiley & Sons, Ltd (original Swedish Edition published in 1997) Paul Niven (2005) Balanced Scorecard Diagnostics. Maintaining Maximum Performance, John Wiley & Sons, Inc. Paul Niven (2003) Balanced Scorecard Step-By-Step for Government and Nonprofit Agencies, John Wiley & Sons, Inc., 2003 Ron Person (2009) Balanced Scorecards & Operational Dashboards with Microsoft Excel, Wiley Publishing, Inc, 2009. R. Kaplan, D. Norton (2006) Alignment: Using the Balanced Scorecard to Create Corporate Synergies, Harvard Business School Press R. Kaplan, D. Norton (2004) Strategy Maps: Converting Intangible Assets into Tangible Outcomes, Harvard Business School Press Evergreen, Stephanie (2016). Effective Data Visualization: The Right Chart for the Right Data. USA. SAGE Publications Ltd Alexandrino da Silva, Ana (2006). Gráficos e mapas - representação de informação estatística, Lisboa, Lidel edições técnicas. :