Sumários
Decisões relativas à localização e gestão de armazéns
15 Outubro 2026, 18:00 • Ulpan Tokkozhina
Decisões relativas ao armazenamento
Método de decisão baseado na localização do centro de gravidade
Service Management
14 Outubro 2026, 18:00 • Ulpan Tokkozhina
Customer service elements
Quality management
Process mapping
Service blueprinting exercise "St. John's Hospital"
Location decisions and warehouse management
13 Outubro 2026, 18:00 • Ulpan Tokkozhina
Two-factor rating location decision method
Transportation method
Supply Chain Management + Collaborative Management and Movements
8 Outubro 2026, 18:00 • Ulpan Tokkozhina
Lean and agile supply chain management
Decoupling points
The bullwhip effect
Video case study: "Lean Operations at Alaska Airlines"
Supply network arrangements
CPFR and VMI
Supply Chain 4.0
From Logistics to Supply Chain Management and Network Management
7 Outubro 2026, 18:00 • Ulpan Tokkozhina
Supply chain network structure
Supply chain processes and subprocesses
Supply chain strategy drivers
Video case study "Managing the Supply Base at Crayola"