Sumários

Session 22 and 23

14 Novembro 2023, 09:30 • Filipa Rosado Pinto

The guest service of lodging.

Session 21

10 Novembro 2023, 08:00 • Filipa Rosado Pinto

Group work.

Session 19 and 20

7 Novembro 2023, 09:30 • Filipa Rosado Pinto

The guest service of food.
The guest service of beverages.

Session 18

3 Novembro 2023, 08:00 • Filipa Rosado Pinto

Guest service measurement: article analysis.

Session 16 and 17

31 Outubro 2023, 09:30 • Filipa Rosado Pinto

Guest service measurement.

Awards, certifications and recognitions.