Sumários

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19 Outubro 2021, 11:00 Rita Sousa


Guest service measurement.

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19 Outubro 2021, 09:30 Rita Sousa


Discussion about the topic "Covid-19 and its impacts on hospitality and tourism".

Group work.

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19 Outubro 2021, 08:00 Rita Sousa


Article analysis.

Discussion about the topic "Covid-19 and its impacts on hospitality and tourism".

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12 Outubro 2021, 11:00 Rita Sousa


Co-creation of customer experience.

Problem-solving for guest service.

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12 Outubro 2021, 09:30 Rita Sousa


Group work.