Sumários

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15 Fevereiro 2023, 12:30 • Rita Sousa

  1. Quality Management Tools:
    1. Process Diagram (Flowchart)
    2. Checklists
    3. Pareto's Chart

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15 Fevereiro 2023, 11:00 • Rita Sousa

  1. The six sigma
  2. Quality Management Tools:
    1. Selecting Tools and Techniques
    2. Problem Solving Methodology

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8 Fevereiro 2023, 12:30 • Rita Sousa

  1. Japanese authors:
    1. Kaoru Ishikawa
    2. Genuchi Taguchi
    3. Shigeo Shingo
    4. Imai Masaaki

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8 Fevereiro 2023, 11:00 • Rita Sousa

  1. Western authors:
    1. William Edwards Deming

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6 Fevereiro 2023, 12:30 • Rita Sousa

  1. Western authors:
    1. Armand Feigenbaum
    2. John Oakland