Bibliografia

Principal

  • Wirtz, W. (2020). Organizational ambidexterity: cost-effective service excellence, service robots, and artificial intelligence. Organizational Dynamics, 49, 3, 1-9. Weick, K. and Sutcliffe, K. (2015). Managing the unexpected: Sustained performance in a complex world. New Jersey: John Wiley & Sons. Pfeffer, J. (2005) Producing sustainable competitive advantage through the effective management of people. Academy of Management Executive, 19, 4, 95-106. Guest, D. E. (2017). Human resource management and employee well-being: towards a new analytic framework. Human Resource Management Journal, 27(1), 22-38. Gratton, L. and Truss, C. (2003). The three-dimensional people strategy: Putting human resources policies into action. The Academy of Management Executive, 17, 3, 74-86. Gittell, J. (2011). New direction for relational coordination theory. In Cameron & Spreitzer (Eds), The Oxford handbook of positive organizational scholarship. Oxford University Press.:

Secundária

  • Campion, M. A., Guerrero, L. and Posthuma, R. (2011). Reasonable human resource practices for making employee downsizing decisions. Organizational Dynamics, 40, 174-180 Collins, C. (2021). Expanding the resource-based view model of strategic human resource management. International Journal of Humana Resource Management, 32(2) 331-358. Crawshaw, J., Budhwar, P., & Davis, A. (Eds.). (2020). Human resource management: Strategic and international perspectives. Sage. Hill, S. and Birkinshaw, J. (2014). Ambidexterity and survival in corporate venture units. Journal of Management, 40, 7, 1899-1931. Hong et al. (2013). Missing Link in the service profit chain. Journal of Applied Psychology, 98, 2, 237-267. Jiang et. al. (2012). How does human resource management influence organizational outcomes? Academy of Management Journal, 55, 6, 1264-1294. Schuler, R. and Jackson, S. (1987). Linking competitive strategies with human resource management practices. The Academy of Management Executive, 1, 3, 207-219. Seo, M-G. and Hill, N. S. (2005). Understanding the human side of merger and acquisition: An integrative framework. The Journal of Applied Behavioral Science, 41, 1, 422-443. Thusman, M., Smith, W, and Binns, A. (2011). The ambidextrous CEO. Harvard Business Review, June, 75-80.: