Sumários

Main authors of the Quality Movement (Lesson nº 9)

28 Fevereiro 2024, 12:30 • António Ângelo Machado Matos Pereira

  1. Western authors:
    1. Armand Feigenbaum
    2. John Oakland
    3. William Edwards Deming

Main authors of the Quality Movement (Lesson nº 10)

28 Fevereiro 2024, 11:00 • António Ângelo Machado Matos Pereira

  1. Japanese authors:
    1. Kaoru Ishikawa
    2. Genuchi Taguchi
    3. Shigeo Shingo
    4. Imai Masaaki

Main authors of the Quality Movement (Lesson nº 7)

21 Fevereiro 2024, 12:30 • António Ângelo Machado Matos Pereira

  1. The literature on Quality Management
  2. Western authors:
    1. Walter Andrew Shewhart

Main authors of the Quality Movement (Lesson nº 8)

21 Fevereiro 2024, 11:00 • António Ângelo Machado Matos Pereira

2. Western authors:

2. Joseph Moses Juran

Concepts of Quality and Total Quality Management (Lesson nº 6)

19 Fevereiro 2024, 12:30 • António Ângelo Machado Matos Pereira

1. Total Quality Management:
3. Continuous Improvement
4. The implementation of Total Quality Management