Sumários
Schools of service quality
2 Fevereiro 2022, 09:30 • Rita Sousa
Schools of service quality
From transactional to relationship marketing
Definitions of relationship marketing and key words
1 Fevereiro 2022, 11:00 • Rita Sousa
The second world war and the exchange of knowledge between United States and Japan
The culture of quality
The explosion of services and its characteristics
Schools of services and its models
Presentation
1 Fevereiro 2022, 09:30 • Rita Sousa
Presentation of students, program, evaluation, and topics for the project
Create teams to work on the project and case studies
Relationship marketing: origin and evolution
Relationship marketing: origin and evolution
31 Janeiro 2022, 11:00 • Rita Sousa
Definitions of relationship marketing and key words
The second world war and the exchange of knowledge between United States and Japan
The culture of quality
The explosion of services and its characteristics
Schools of services and its models
Presentation
31 Janeiro 2022, 09:30 • Rita Sousa
Presentation of students, program, evaluation, and topics for the project
Create teams to work on the project and case studies