Sumários

The service Encounter experience and the service delivery. Customer purchase decision-making

16 Fevereiro 2022, 17:30 Rita Sousa


The service Encounter experience and the service delivery. Customer purchase decision-making process.

Services nature, typology and implications on Marketing management

16 Fevereiro 2022, 16:00 Rita Sousa


Services nature, typology and implications on Marketing management.

lecture and Examples analysis on team work

Why Services Marketing?

9 Fevereiro 2022, 17:30 Rita Sousa


Why Services Marketing?

Factors to enhance Services activities .

Service product characteristics to justify Services marketing, as an autonomous domain of Marketing

Introduce course & students

9 Fevereiro 2022, 16:00 Rita Sousa


Introduce course & students