Sumários
Students present and discuss their projects
5 Março 2026, 09:30 • Sandra Loureiro
Students present and discuss their projects
Students present and discuss their projects
3 Março 2026, 09:30 • Sandra Loureiro
Students present and discuss their projects
groups present and discuss their projects
2 Março 2026, 13:00 • Sandra Loureiro
groups present and discuss their projects
groups present the projects and discuss them
2 Março 2026, 09:30 • Sandra Loureiro
groups present the projects and discuss them
Antecedents and Consequences of Relationship Quality
26 Fevereiro 2026, 09:30 • Sandra Loureiro
Antecedents and Consequences of Relationship Quality
Trust, commitment, and satisfaction
Calculate, normative, and affective commitment
Disconfirmation paradigm
Customer delight
Case study: LEGO company
Teamwork: Groups prepare their project.