Sumários

consumer-brand-machine relationships

10 Fevereiro 2026, 09:30 Sandra Loureiro


Consumer-brand-machine relationships

Meaning of brand from AMA
Brand image
Brand personality
Brand relationship quality
Celebrities: from Humans to avatars.
Gamification as a way to promote brand relationships
Transreality
Guest speaker on digital marketing

Consumer-brand-machine relationships

9 Fevereiro 2026, 09:30 Sandra Loureiro


Consumer-brand-machine relationships

Meaning of brand from AMA
Brand image
Brand personality
Brand relationship quality
Celebrities: from Humans to avatars.
Gamification as a way to promote brand relationships
Transreality
Guest speaker on digital marketing

Co-creation and sustainability perspectives, and CRM

5 Fevereiro 2026, 09:30 Sandra Loureiro


Co-creation and customer relationship management

Sustainability: economic, social, environmental

Crowdsourcing platforms and co-creation. 

Cases of Zara, BMW, DWL, LEGO, IKEA

Cruise tourism and sustainability concerns, and the incorporation of technologies, AI, VR, and AR.

Teamwork: students searching for projects using the SCOPUS AI database.

Online classroom: 

https://videoconf-colibri.zoom.us/j/97541758716?pwd=2cb8YWV6xUedTaUeYxyw6csm18XjRJ.1


Co-creation and sustainability perspectives, and CRM

4 Fevereiro 2026, 09:30 Sandra Loureiro


Co-creation and customer relationship management

Sustainability: economic, social, environmental

Crowdsourcing platforms and co-creation. 

Visualization of an illustrative video.

Cases of Zara, BMW, DWL, LEGO, IKEA

Cruise tourism and sustainability concerns, and the incorporation of technologies, AI, VR, and AR.

Teamwork: students searching for projects using the SCOPUS AI database.

Presentation, evaluation process, evolution of relationship marketing, and conceptualization of experience

3 Fevereiro 2026, 09:30 Sandra Loureiro


Presentation, program, evaluation process

Relationship marketing: origin and evolution

North American and Nordic School

From goods/services to create stage experiences

Brand experience and experience economy