Sumários

23 Fevereiro 2021, 11:00 • Rita Sousa

Teamwork in preparing the project of the learn unity.

23 Fevereiro 2021, 09:30 • Rita Sousa

Antecedents and consequences of Relationship Quality

Core variables in relationship quality: trust, commitment, satisfaction

Commitment dimensions.

B-to-B and B-to-C

Surprising and delighting consumers.

22 Fevereiro 2021, 11:00 • Rita Sousa

Teamwork in preparing the project of the learn unity.

22 Fevereiro 2021, 09:30 • Rita Sousa

Antecedents and consequences of Relationship Quality

Core variables in relationship quality: trust, commitment, satisfaction

Commitment dimensions.

B-to-B and B-to-C

Surprising and delighting consumers.

11 Fevereiro 2021, 11:00 • Rita Sousa

Teams work on the projects.

Visualization and discussion of cases through the video.